Privacy Policy

Last updated: June 21, 2026

1. Introduction and Scope

Welcome to InstantAI Labs. We highly value your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains how InstantAI Labs ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you access or use any of our open-source frameworks, proprietary software, hosted servers, APIs, documentation websites, and related services (collectively, the "Services").

This Privacy Policy applies universally to all software frameworks and tools we develop and maintain. Whether you are self-hosting our open-source solutions or utilizing our cloud-based infrastructure, this document outlines our data practices. By accessing or using our Services, you signify your understanding of and agreement to the practices described in this Privacy Policy.

2. Information We Collect

We collect various types of information depending on how you interact with our Services. This information is categorized into data you provide directly, data collected automatically, and data obtained from third parties.

2.1 Information You Provide to Us

Account Information: When you register for an account on our hosted servers or API dashboard, we collect your name, email address, username, password, and organization details.
Support and Communication: If you contact us for technical support, provide feedback, or participate in our community forums, we collect the contents of your messages and any contact information provided.
Billing Information: For premium tier services, we or our third-party payment processors collect necessary billing information, such as credit card numbers and billing addresses.

2.2 Information Collected Automatically

Log Data: Our servers automatically record information that your browser or device sends whenever you visit our websites or interact with our APIs. This may include your IP address, browser type and version, the pages of our Services that you visit, the time and date of your visit, and the time spent on those pages.
Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system, and unique device identifiers.

2.3 Telemetry from Open-Source Frameworks

To help us improve the stability, performance, and usability of all our frameworks, we may collect anonymous, aggregated telemetry data by default. This data includes execution durations, error rates, system architecture types, and feature utilization metrics. This telemetry does not capture your proprietary data, code, or personal information. You retain full control over this data collection and can easily opt out via your configuration files.

3. How We Use Your Information

We use the information we collect for a variety of critical business and operational purposes:

  • Service Provision: To operate, maintain, and deliver the core functionality of our frameworks and hosted environments.
  • Research and Development: To analyze usage trends across all our frameworks, diagnose technical issues, and guide our product roadmap to build better tools for developers.
  • Security and Fraud Prevention: To monitor for suspicious activity, enforce our Terms of Service, and protect our infrastructure against malicious attacks.
  • Communication: To send you essential administrative messages, security updates, service availability notifications, and, if you opt-in, promotional content regarding new features.

4. Data Processing and Server Usage

We understand that as a developer utilizing our frameworks and servers, the data you process is highly sensitive. InstantAI Labs operates under a strict data minimization philosophy.

Your Data is Yours: We do not claim ownership of any data you process through our hosted pipelines or APIs. We do not inspect the contents of your datasets unless required for troubleshooting at your explicit request.

No Unauthorized Model Training: We unequivocally guarantee that we do not use your proprietary data, prompts, or execution outputs to train our own artificial intelligence models without your express, opt-in consent.

5. Cookies and Tracking Technologies

Our documentation sites and dashboards use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and remember your preferences (such as dark mode settings). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Services may be functionally limited.

6. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers (Subprocessors): We engage trusted third-party companies to facilitate our Services, such as cloud hosting providers (e.g., AWS, GCP), payment gateways, and email delivery services. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
  • Business Transfers: If InstantAI Labs is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

7. Data Security and Retention

The security of your data is of paramount importance to us. We employ enterprise-grade security architectures, including encryption at rest and in transit, continuous vulnerability scanning, and strict access controls for our personnel. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Account data is typically purged within 30 days of account deletion.

8. International Data Transfers

InstantAI Labs operates globally. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Your Privacy Rights

Depending on your jurisdiction (such as the GDPR in Europe or the CCPA in California), you have specific rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

To exercise any of these rights, please contact our Data Protection Officer at our standard support channels.

10. Children's Privacy

Our frameworks and services are designed for software developers, engineers, and data professionals. They do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take immediate action to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also attempt to notify active users via email or a prominent notice on our dashboard prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices across any of our frameworks or servers, please contact our support team. You may also raise transparent inquiries via our public open-source repositories where appropriate.